Terms of Service
Last updated: January 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Mediscript.health ("Company," "we," "us," or "our") regarding your use of our AI-driven medical documentation and clinical trial platform. By accessing or using our services, you agree to be bound by these Terms.
2. Description of Services
Mediscript.health provides:
- AI-powered medical record analysis and documentation tools
- Clinical trial matching and participant recruitment services
- Data management and analytics for healthcare providers
- Secure communication and collaboration tools for medical professionals
- HIPAA and GDPR-compliant data processing services
3. User Eligibility and Registration
Eligibility
- You must be at least 18 years old to use our services
- Healthcare professionals must have valid credentials and licenses
- Organizations must have proper authorization to handle medical data
Account Registration
- You must provide accurate and complete information during registration
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized account access
4. Acceptable Use Policy
Permitted Uses
- Use services for legitimate medical documentation and clinical trial purposes
- Access and analyze medical data with proper patient consent and authorization
- Collaborate with other healthcare professionals within the platform
Prohibited Uses
- Access or use medical data without proper authorization
- Attempt to circumvent security measures or access unauthorized areas
- Use the platform for any illegal or fraudulent activities
- Share confidential patient information outside authorized channels
- Interfere with or disrupt the platform's operation
- Use automated scripts or bots without express permission
5. Privacy and Data Protection
Your privacy is paramount to us. Our data handling practices are governed by:
- Our Privacy Policy, which is incorporated by reference into these Terms
- HIPAA regulations for protected health information
- GDPR requirements for EU residents
- Other applicable data protection laws and regulations
6. Clinical Trial Participation
Matching Services
Our clinical trial matching service connects eligible participants with research opportunities. We do not:
- Guarantee acceptance into any clinical trial
- Provide medical advice or recommendations
- Take responsibility for trial outcomes or compensation
Participant Responsibilities
- Provide accurate medical history and information
- Communicate directly with trial sponsors and researchers
- Make informed decisions about trial participation
7. Intellectual Property Rights
Our Rights
We retain all rights to our platform, including:
- Software, algorithms, and AI models
- Platform design, interface, and functionality
- Trademarks, logos, and branding
- Aggregated and anonymized data insights
Your Rights
- You retain ownership of your medical data and content
- You grant us necessary licenses to provide our services
- You can revoke access to your data as permitted by law
8. Payment Terms
For paid services:
- Fees are due according to your selected billing cycle
- All fees are non-refundable unless otherwise specified
- We may change pricing with 30 days' notice
- Failure to pay may result in service suspension or termination
9. Disclaimers and Limitations
Medical Disclaimers
- Our platform is a tool to assist healthcare professionals, not replace medical judgment
- AI analysis should always be reviewed and validated by qualified professionals
- We do not provide medical advice, diagnosis, or treatment recommendations
- Emergency medical situations should not rely solely on our platform
Service Availability
- Services are provided "as is" without warranties of any kind
- We do not guarantee uninterrupted or error-free service
- Scheduled maintenance may temporarily affect availability
10. Limitation of Liability
To the maximum extent permitted by law, Mediscript.health shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our services.
11. Indemnification
You agree to indemnify and hold harmless Mediscript.health from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
12. Termination
By You
You may terminate your account at any time by contacting us.
By Us
We may terminate or suspend your account for:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Extended inactivity
13. Governing Law and Disputes
These Terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration or in the courts of [Jurisdiction], as applicable.
14. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated with at least 30 days' notice. Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.
15. Contact Information
For questions about these Terms of Service, please contact us:
Email: [email protected]
General Contact: [email protected]