1. Introduction

Welcome to Mediscript.health ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-driven medical documentation and clinical trial platform.

2. Information We Collect

Personal Information

• Name, email address, and contact information
• Professional credentials and organization details
• Account credentials and authentication information

Medical Information

• Patient medical records and histories (with proper authorization)
• Clinical trial participation data
• Health-related questionnaire responses

Technical Information

• Device information, IP addresses, and browser details
• Usage analytics and platform interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and improve our AI-driven medical documentation services
• To facilitate clinical trial matching and participation
• To communicate with you about our services and updates
• To ensure platform security and prevent fraud
• To comply with legal and regulatory requirements
• To conduct research and analytics to improve our services

4. Data Security and Compliance

We take data security seriously and implement industry-standard measures to protect your information:

• HIPAA Compliance: We adhere to HIPAA regulations for protected health information
• GDPR Compliance: We comply with GDPR requirements for EU residents
• Encryption: Data is encrypted both in transit and at rest
• Access Controls: Strict access controls limit who can view your information
• Regular Audits: We conduct regular security audits and assessments

5. Sharing Your Information

We may share your information in the following circumstances:

• With clinical trial sponsors and researchers (with your explicit consent)
• With healthcare providers involved in your care (with proper authorization)
• With service providers who assist in platform operations (under strict confidentiality agreements)
• When required by law or to protect legal rights
• In case of business transfer or merger (with continued privacy protection)

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities
• Withdraw Consent: Withdraw consent for data processing

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Medical information may be retained for longer periods as required by healthcare regulations and clinical trial protocols.

8. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: